X ENBY ProV Conditioner

At No More Stink!, we strive to ensure that you are completely satisfied with your purchase. If you are not entirely happy with your product, we are here to help!

Refund Policy

• Eligibility for Refunds:

  • Products must be returned within 30 days of the original purchase date.

  • To be eligible for a refund, your item must be unused, in the same condition that you received it, and in its original packaging.

  • Proof of purchase (receipt or order number) is required for all returns.

• Non-Refundable Items:

  • Gift cards

  • Products purchased on final sale

• Process for Refunds:

  • Contact our customer service team at contact@forstink.com to initiate the return process.

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed, and a credit will be applied to your original method of payment within 7-10 business days.

Exchange Policy

• Eligibility for Exchanges:

  • Products must be exchanged within 30 days of the original purchase date.

  • Items must be unused, in the same condition that you received them, and in their original packaging.

  • Proof of purchase (receipt or order number) is required for all exchanges.

• Process for Exchanges:

  • Contact our customer service team at contact@forstink.com to initiate the exchange process.

  • We will provide instructions on how to return your item and receive the exchange.

  • Once your return is received and inspected, we will send out your new product within 7-10 business days.

  • If the item you wish to exchange is out of stock, we will offer you a refund or the option to choose a different product of equal value.

Shipping

• Return Shipping: Customers are responsible for paying the shipping costs for returning items. Shipping costs are non-refundable.

• Damaged or Defective Items: If you received a damaged or defective item, please contact us immediately so we can arrange for a replacement at no additional cost to you.

Contact Us

If you have any questions about our refund and exchange policy, please contact us at:

• Email: contact@forstink.com

Thank you for shopping with No More Stink! Your satisfaction is our top priority.

Order Processing

• Processing Time:

  • Orders are typically processed and shipped within 1-2 business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed the following business day.

• Order Confirmation:

  • Once your order is placed, you will receive an email confirmation with your order details and tracking information, if available.

Shipping Methods

• Domestic Shipping:

  • We offer standard and expedited shipping options for domestic orders within the United States.

  • Standard shipping usually takes 3-7 business days for delivery.

  • Expedited shipping typically takes 1-3 business days for delivery.

• International Shipping:

  • We also offer international shipping to select countries.

  • Shipping times vary depending on the destination and chosen shipping method.

  • Please note that international orders may be subject to customs duties and taxes upon arrival, which are the responsibility of the recipient.

Shipping Rates

• Domestic Rates:

  • Shipping rates for domestic orders are calculated based on the weight of the package and the selected shipping method.

  • Free shipping may be available for orders over a certain dollar amount, as indicated during checkout.

• International Rates:

  • International shipping rates are calculated based on the destination country and the selected shipping method.

  • Customers are responsible for any customs duties, taxes, or import fees imposed by their country's customs department.

Order Tracking

• Tracking Information:

  • Once your order has shipped, you will receive a shipping confirmation email with a tracking number.

  • You can use this tracking number to monitor the status of your delivery online.

Shipping Restrictions

• PO Box Addresses:

  • Please note that we cannot ship to PO Box addresses for certain carriers. In such cases, please provide a physical address for delivery.

• Restricted Items:

  • Some products may have shipping restrictions due to their size, weight, or content. Any such restrictions will be clearly indicated on the product page.

Contact Us

If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at:

Email: contact@forstink.com